Identify recurring customer questions to fix product pages and fill FAQ gaps.
Build SEO content using real user concerns and high-intent phrases.
Create ad copy and creatives based on what users actually say.
Capture names, contacts, UTMs, and campaign data directly from chat.
Compare new vs. returning users to adapt flows and rewards.
Segment users by actions like add-to-cart, order placed, or drop-off.
Track every step: Bot open → Chat start → Product interest → Checkout.
Attribute orders and revenue to your AI chatbot and traffic sources.
Optimize drop-off points with A/B tested prompts and on-site changes.
Chart chatbot activity by hour, day, and device to time campaigns better.
Analyze drop-offs across homepage, PDP, cart, and checkout stages.
Understand user concerns by location to adapt messaging and logistics.