Recognize repeat visitors and greet them personally.
Adds familiarity, trust, and makes every session feel like a continuation—not a reset.
From messaging tone to product suggestions, every flow adapts to the user’s past behavior—so no one gets the same generic chat twice.
Displays latest order status as soon as a customer revisits the chatbot.
No manual prompts. No repeated questions.
Detects high-visit patterns and auto-triggers exclusive, time-bound discounts to convert interest while it's hot.
Detects cart abandonment and auto-triggers targeted nudges with product context and dynamic offers.