Understand how customers feel during conversations—track frustration, hesitation, or satisfaction in real time.
Adjust messaging, offers, and tone based on live emotional signals.
Lower response time, boost satisfaction, and de-escalate issues early
Track what’s bothering your customers the most—product confusion? Delivery delays? Usage doubts?
Shape marketing and product decisions based on actual pain-points.
Understand real concerns—pre-purchase doubts, post-sale issues, or personal goals—and reply with empathy.
Use intent segmentation to see what drives value, and tailor your flows accordingly.
Seamlessly transfer complex queries to human agents—only when the AI can't resolve them.
Your support team receives full conversation context so they can pick up right where AI left off.
