Identify customer needs by probing actively and observing online activity.
Recommend by matching this with store data, business goals and industry trends.
Create impulse to purchase immediately by pushing limited period discounts to high intent visitors.
Share the most relevant review from the product page after understanding exact user needs.
Suggest Combos and complementary add-ons based on customer's use case.
Sell higher pack sizes by giving slab wise discounts. Educate benefits of purchasing combo products.
Don't wait for customers to drop off. Engage with them onsite with contextual nudges.
Understand reason of abandonment - high price, unable to find the right option or still having unanswered questions.
