Drive growth via personalised recommendations based on individual goals, concerns and choices.
Seek customer needs, goals and demographics, such as special event, skin type, condition or allergies.
Capture and store user attributes under predefined categories for subsequent conversation.
Recommend the best suited product(s) based on exact customer need.
Educate on ingredients, benefits, how to apply or any possible side effects
Suggest combos or add to cart products part of a relevant skincare routine
Create impulse to purchase immediately by pushing limited period discounts
Assist promptly and empathetically in 100+ languages without employing live agents
Provide specific order related updates based email ID, order ID or mobile number
After powering 5 Million+ conversations, we have achieved
Higher Order Value
Support Queries Closed
CSAT Improved