Respond instantly to "Where is my order?" queries with live delivery status.
Integrate with Shiprocket, ClickPost, or other logistics systems for real-time updates
Automate return/cancel flows by validating order IDs and policies in real time.
Offer smart incentives (like discounts) when users initiate a cancellation
Reduce support tickets while capturing cancellation reasons for insight.
Let users modify shipping address, phone number, or delivery instructions directly in chat.
Reduce failed deliveries or escalations with timely, AI-guided edits.
