Instant Email Responses: Automate replies to product, order, and shipping queries in any language.
Personalized Support: Tailor AI responses based on previous interactions and purchase history.
Support for Multiple Languages: Provide timely assistance in multiple languages for international customers.
Escalation of Complaints: Automatically route complaints and complex issues to the right agent.
Categorized Support Requests: AI directs queries needing human intervention to the correct department.
Bulk Order Assistance: Automatically forward bulk orders to dedicated sales teams for personalized handling.
AI Escalation: Detect when users need live agent assistance and escalate automatically.
Contextual Transfer: Pass full chat history to live agents for seamless handover.
Real-Time Support: Combine AI and live agents for quick, efficient resolutions
