Capture name, phone, email, and campaign source from within the chat
Map user profiles from Shopify chatbot data to CRM, individual ads and UTMs
Power personalized follow up campaigns over Email and Whatsapp
Compare drop-offs, purchase intent, and query types across user segments
Adapt chatbot flows: onboarding prompts for new users, loyalty rewards for existing
Improve retention targeting with journey-based segmentation
Filter by users by Shopify events - added to cart, placed orders, or dropped after product view
Filter by user profiles - Intent, requirement shared, tonality, engagement scoring or use case (pre or post sales)
Personalize chatbot flows and nudges based on where each customer is in their purchase journey
