Drive growth via personalised recommendations based on individual goals, concerns and choices.
Seek customer needs and details, like sleeping habits, health conditions, and comfort preferences.
Capture details like sleep struggles, bedtime routines, and ideal firmness levels for personalized guidance.
Suggest the best mattress or pillow fit using 10+ personalized parameters.
Recommend based on sleep struggles, body type, firmness preference, size, weight, and sleep posture.
Create urgency with flash deals or Limited-time discounts Nudges on big-ticket sleep products.
Nudge users with pillow, protector, or bundle offers based on what they’re buying.
Assist instantly on mattress trials, delivery tracking, and warranty claims.
Solve Customer queries 24/7 - Seamless agent handover for complex queries.
After powering 100 Million+ conversations, we have achieved
Higher Order Value
Support Queries Closed
CSAT Improved