Understand how customers feel during conversations—track frustration, hesitation, or satisfaction in real time.
Adjust messaging, offers, and tone based on live emotional signals.
Track what’s bothering your customers the most—product confusion? delivery delays? usage doubts?
Shape marketing and product decisions based on actual pain-points.
Segment customer queries by intent—pre-purchase questions, post-sale issues, lifestyle goals & more.
Discover which use cases drive the most value and optimize accordingly.
Identify what people actually ask on every page—be it PDPs, homepages, or checkout.
Improve content, SEO, and UI based on real user behavior, not guesses.
Track every step—from “Hi” to Add to Cart to Order Placed.
Know exactly where people drop off and where the AI closes sales.